FAQ - onTenerife Web Design

Frequently Asked Questions
About
Tenerife Web Design

Answers to common questions about our website
services
for Tenerife businesses

Find answers to everything you need to know about our web design process,
packages, SEO strategies, and how we help English-speaking businesses in Tenerife
attract more customers online.

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Frequently Asked Questions
About Tenerife Web Design

Get answers to common questions about our website packages, process, and services designed specifically for Tenerife businesses.

Website Packages & Pricing

We offer several packages tailored to different business needs and budgets:
  • Simple Business Website: Perfect for startups needing a professional one-page presence with contact information and basic details.
  • Enhanced Visibility Package: Builds on the Simple plan by adding Google Business Profile setup and WhatsApp integration – ideal for established businesses looking to improve local visibility.
  • Premium Digital Hub: Our most comprehensive solution includes multi-page design with advanced SEO, keyword strategy, and complete social media integration.
  • Custom Solutions: For businesses with unique requirements, we create bespoke packages.
View our complete Website Packages page for detailed feature comparisons and to choose the right option for your business.
We've designed our payment structure to be straightforward and business-friendly:
  • A 50% deposit is required to begin your project
  • The remaining 50% is due upon completion before the website goes live
  • For Premium and Custom packages, we can arrange a three-payment schedule
  • Hosting is billed annually with convenient renewal options
  • Optional maintenance packages are billed monthly with no long-term contract required
All our payment terms are clearly outlined when you select a package, and we're happy to discuss flexible payment options during our initial consultation.
Our comprehensive hosting service includes:
  • Reliable servers with fast loading speeds – essential for both SEO rankings and visitor retention
  • SSL security certificate for encrypted connections (https://) – building trust with your visitors
  • Regular backups of your entire website – protecting your digital investment
  • Technical support for hosting-related issues
  • Basic security monitoring to protect against common threats
This ensures your website remains accessible, secure, and performing optimally year-round. Hosting is included with all our website packages with annual renewal options.
No, all our packages include a free subdomain (yourbusiness.ontenerife.com) that you can start using immediately. This is perfect for new businesses or those testing the waters online.

However, for established businesses or those wanting a more professional appearance, we recommend getting your own domain name (e.g., yourbusiness.com). A custom domain enhances your brand credibility and makes your business easier to find online.

If you already have a domain, we can certainly use that instead. We can help with domain selection, purchase, and setup during our initial consultation.
Absolutely! For businesses in Tenerife's diverse market, multilingual capabilities are often essential. We offer multilingual website options as an add-on service for any package.

Our multilingual service includes:
  • Professional language switcher integration
  • Proper SEO optimization for each language
  • Language-specific metadata for search engines
  • Appropriate hreflang tags for Google
Offering your website in multiple languages (English, Spanish, German) can significantly expand your reach to Tenerife's diverse visitor base. Spanish tourists account for 22% of visitors, British 32%, and German visitors 15% - having content in these languages ensures you're not missing potential customers.

Check our pricing page for multilingual add-on rates or contact us for a custom quote.
Yes, we offer a comprehensive Website Maintenance & Support package that keeps your site running smoothly long after launch. This valuable service includes:
  • Regular software and security updates
  • Proactive security monitoring
  • Regular website backups
  • Performance optimization
  • Domain & hosting management
  • Content updates (text and images)
  • Priority support via WhatsApp
  • Monthly performance reports
Many of our clients choose this service to ensure their website remains secure, up-to-date, and performing at its best. This allows you to focus on running your business while we handle the technical aspects of your online presence.

You can add this service to any of our website packages. Contact us for details on our maintenance plans.

Process & Timeline

Our typical turnaround times are designed to get your business online quickly without sacrificing quality:
  • Simple Business Website: 1-2 weeks
  • Enhanced Visibility Package: 2-3 weeks
  • Premium Digital Hub: 3-4 weeks
  • Custom Solutions: Timeline provided during consultation
The exact timeline depends on several factors including project complexity, content requirements, and your feedback turnaround. We pride ourselves on efficient delivery - many of our clients are pleasantly surprised by how quickly we can create a professional website that's ready to attract customers.

During our initial consultation, we'll provide a detailed timeline specific to your project so you'll know exactly what to expect.
Our streamlined three-step process has been refined through years of working exclusively with Tenerife businesses:

1. We Chat & Plan
This discovery phase involves understanding your business goals, target audience, and specific requirements. We'll discuss your vision, analyze competitors, and develop a strategic plan for your website. For tourism businesses, we'll research the search patterns specific to your area of Tenerife.

2. We Design & Build
We create a custom design that reflects your brand while incorporating proven conversion elements. Throughout this phase, you'll receive regular updates and have opportunities to provide feedback. We implement all the technical aspects, SEO foundations, and integrations needed for your success.

3. You Launch & Grow
After thorough testing, we provide training on how to update your content, launch your site, and set up analytics to track performance. We also offer ongoing support to help your online presence continue to drive results for your business.

Learn more about our proven process and how it delivers exceptional results for Tenerife businesses.
While we recommend you provide the core content about your business (services, unique selling points, etc.) since you know your business best, we offer several levels of content support:
  • We can help structure and optimize content you provide
  • Our Premium packages include basic content creation assistance
  • We can source professional stock images for your industry or use your photos
  • We offer comprehensive content creation as an additional service
  • For multilingual sites, we can arrange professional translation services
Many clients provide us with rough content that we then refine and optimize for both visitors and search engines. If you're too busy to create content, our content creation services can help develop compelling text that showcases your business and appeals to your target audience.

During our consultation, we can discuss your content needs and recommend the best approach for your project.
We understand that businesses evolve and websites need to keep pace. After your site launches:
  • We provide a 14-day post-launch period where we make minor text and image adjustments at no additional cost
  • We train you to make simple content updates yourself using our user-friendly content management system
  • You can subscribe to our monthly maintenance package for ongoing professional updates
  • For ad-hoc changes, we offer hourly services at competitive rates
We're committed to building a long-term relationship with your business. Many clients start with a Simple package and gradually add features as their business grows. Our flexible approach ensures your website can evolve alongside your Tenerife business.

Details on post-launch support are included with each of our website packages.
Yes! User control is an important part of our approach. All our websites include a user-friendly content management system that allows you to make basic updates yourself, including:
  • Updating text content
  • Adding or replacing photos
  • Adding new items to galleries
  • Updating business hours or contact details
  • Adding basic new content
We provide a 30-minute training session to show you how to make these changes confidently. Many of our clients enjoy the flexibility of making quick updates themselves while relying on our expertise for more significant changes.

For more complex changes, our maintenance package includes professional updates, or you can request changes as needed at our standard hourly rate.

Features & Technology

A Google Business Profile (formerly Google My Business) is an essential free tool that displays your business information when people search on Google or Google Maps. For Tenerife businesses, it's particularly valuable because:
  • It displays your business in the prominent "Map Pack" at the top of local search results
  • It shows crucial information like your location, opening hours, and contact details
  • It features photos of your business and products/services
  • It collects and displays customer reviews (vital for tourism businesses)
  • It provides insights on how customers find and interact with your listing
Studies show that businesses with complete Google Business Profiles receive 7x more clicks than those without them, and 76% of people who search for a local business on a smartphone visit that business within 24 hours.

Our Enhanced Visibility and Premium packages include professional setup and optimization of your Google Business Profile. Learn more in our packages comparison.
For Tenerife businesses, Google Maps presence is absolutely crucial because:
  • Over 86% of tourists use mapping apps to find local businesses while on vacation
  • Google Maps appears prominently at the top of local search results
  • Listings include photos, reviews, and key business information
  • "Near me" searches have grown by 900% in recent years
  • Maps listings provide turn-by-turn directions for tourists unfamiliar with the area
When your business has a strong Google Maps presence, tourists can easily find your location, get directions, view your opening hours, see photos, read reviews, and contact you directly - all within a few taps on their phone.

All our packages include Google Maps integration, with our Enhanced Visibility and Premium packages offering advanced optimization to improve your local search visibility.
Our WhatsApp integration is one of our most popular features for Tenerife businesses, particularly those serving tourists. Here's how it works:
  • We add a prominent, floating WhatsApp button to your website that's visible on all pages
  • When visitors click the button, it opens their WhatsApp app with your business number pre-loaded
  • They can instantly start a conversation without having to save your number
  • We can program contextual pre-written messages based on the page they're viewing (e.g., "I'd like to book a table" on restaurant pages)
  • You receive notifications directly in your WhatsApp Business app
This feature is incredibly popular with tourists who prefer messaging to calling, especially those with language barriers or roaming concerns. It significantly increases engagement rates compared to traditional contact forms.

WhatsApp integration is included in our Enhanced Visibility and Premium packages, or can be added to any website as an enhancement.
Absolutely! Mobile optimization is not optional for Tenerife businesses - it's essential. Our mobile-first approach ensures your website performs flawlessly on all devices because:
  • Over 75% of tourists in Tenerife use smartphones as their primary device for finding local businesses
  • Google prioritizes mobile-friendly websites in search rankings
  • Visitors will quickly leave sites that don't work well on their phones
Every website we build includes these mobile-optimized features:
  • Responsive design that adapts to any screen size
  • Fast loading speeds even on hotel WiFi
  • Touch-friendly navigation with larger buttons
  • Prominent call/WhatsApp buttons
  • Simplified menus that work well on small screens
  • Properly sized text that's easy to read without zooming
We extensively test all websites on multiple devices to ensure a seamless experience regardless of how visitors access your site. See examples in our portfolio of mobile-friendly Tenerife websites.

SEO & Marketing

We implement comprehensive, Tenerife-specific SEO strategies tailored to the unique tourism market on the island. Our approach includes:
  • Technical SEO: Fast page loading, mobile optimization, proper site structure, and clean code that search engines love
  • On-Page SEO: Strategic keyword placement, optimized headings, meta descriptions, alt text, and structured data markup
  • Local SEO: Google Business Profile optimization, local schema markup, and area-specific keywords (e.g., "Costa Adeje restaurants")
  • Content Strategy: Creating relevant, valuable content that answers visitors' questions and includes natural keyword usage
  • User Experience: Building sites that visitors love to use, which reduces bounce rates and improves rankings
For Premium packages, we also develop a custom keyword strategy focused on your specific business type and location within Tenerife, targeting terms with commercial intent that convert browsers into buyers.

The results speak for themselves - many of our clients achieve first-page rankings for valuable search terms within 3-6 months of launch.
Unlike generic web designers or large agencies, we exclusively focus on Tenerife's unique tourism-driven market. Our specialized approach offers several key advantages:
  • Local Market Knowledge: We understand Tenerife's seasonal tourism patterns, visitor demographics, and consumer behavior
  • Tourism-Specific Features: We implement elements that appeal specifically to international visitors (WhatsApp integration, multilingual options, mobile optimization)
  • Location-Based SEO: We optimize for how tourists actually search when looking for businesses in Tenerife
  • Industry-Specific Designs: Whether you run a restaurant, apartment rental, tour company, or retail shop, we know what features work best for your type of business
  • Personalized Service: As a local Tenerife business ourselves, we provide face-to-face consultations and understand the island's business environment
This specialized focus allows us to create websites that not only look beautiful but are strategically designed to attract tourists and convert them into customers for your specific type of business.

See the difference in our portfolio of successful Tenerife business websites.
The timeline for search visibility depends on several factors, but here's what you can typically expect:
  • Initial Indexing: Google usually discovers and indexes new websites within 1-4 weeks
  • Local Results: With our Google Business Profile setup, you can appear in local "Map Pack" results relatively quickly, often within 2-4 weeks
  • Organic Rankings: For competitive keywords, achieving strong organic rankings typically takes 3-6 months of consistent SEO work
  • Long-term Results: SEO is a long-term strategy that continues to improve over time, with the best results often seen after 6-12 months
While we implement all the right SEO foundations from day one, search engines need time to recognize your site's value. For faster results, we recommend combining organic SEO with Google Business optimization and possibly some targeted Google Ads for immediate visibility while your organic rankings develop.

Our Premium Digital Hub package includes the most comprehensive SEO features for businesses serious about maximizing their search visibility.
Yes, social media integration is a key component of our web design services, particularly for Tenerife tourism businesses. Our social integration includes:
  • Social media buttons linking to your business profiles
  • Social sharing capabilities for your content
  • Instagram feed integration to showcase your latest photos
  • Facebook Reviews display for social proof
  • TripAdvisor widget integration for tourism businesses
We can also help you set up and optimize your social profiles if needed. For businesses that rely heavily on social media marketing (like restaurants, tours, and accommodation), we recommend our Premium Digital Hub package which includes comprehensive social media integration.

Learn more about our social media features in our packages comparison or contact us for a customized social media strategy for your Tenerife business.

Still Have Questions?

We're here to help your Tenerife business succeed online. Let's discuss your specific needs and find the perfect web solution for you.

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